Question 1

What is Spectis made of?

Accepted Answer

High-density polyurethane. It is a hard, closed-cell material with about the density of pine. It cuts, nails, and glues like wood, but it will not rot, warp, crack, or attract insects. Pieces are double-primed white and can be painted or stained for interior or exterior use.

Question 2

Who is Veritas Products?

Accepted Answer

Veritas Products LLC is the Spectis hub for sales and trim, based in Florida. The store at spectis.us is open 24/7. Orders placed there are processed by Veritas, and card charges appear as Veritas Products. Every profile is made to order.

Question 3

How long does an order take?

Accepted Answer

Orders are sent to the plant the same day. Spectis typically issues an order number within one business day. Most shipments leave in 2–3 weeks. Larger or more complex orders can take up to 4 weeks. You get a tracking notice when it ships.

Question 4

Can this ship to a house?

Accepted Answer

Yes, but the published freight pricing is set up for a commercial business address. Residential delivery adds a carrier surcharge — the store quotes this in the $200–$250 range depending on length and carrier, added after checkout. Pieces over 7 feet go by freight. Call before you check out on a long or residential order; large orders are often much less, sometimes free.

Question 5

Why is freight high on 12-foot moulding?

Accepted Answer

Lengths over about 7 feet do not move by parcel. They ship in a wooden crate by common carrier, and that rate is higher than UPS. Smaller quantities can be cut in half so they can ship conventionally. Confirm the ship-to is commercial if you want the base rate.

Question 6

What adhesive do I use?

Accepted Answer

PL Premium urethane adhesive (SKU PLP100) on every bedding and butt joint. It is a polyurethane adhesive. Other construction adhesives can attack the material and void the warranty. Nails, finish, and adhesive are sold separately.

Question 7

Can I return it if I ordered the wrong profile?

Accepted Answer

No. With just over 6,000 moulds, nothing is stocked in a warehouse. Made-to-order pieces are not refunded because a profile, size, or quantity was wrong. Confirm the SKU before you buy. Damaged, incorrect, or defective merchandise is a different case — photograph it and contact support the day it arrives.

Question 8

What if the carton arrives damaged?

Accepted Answer

Inspect the carton and the pieces as they come off the truck. Notify Veritas the same day. If you wait more than 24 hours, the plant may not qualify the shipment for a claim. Email photos of the damage. A prepaid label, when issued, is to return that same piece for replacement — not for a refund or a different profile.

Question 9

How do I pay?

Accepted Answer

Visa, Mastercard, Discover, and American Express, online or by phone. PayPal is accepted. Check, and wire transfer on orders over $1,000 (call to process). All charges are in U.S. dollars. The charge name is Veritas Products.

Question 10

Do you ship outside the U.S.?

Accepted Answer

Yes, including Canada. Add the items to the cart on spectis.us, then call so the international shipment can be set up. Free-shipping tags, when they appear, generally cover the lower 48 only.

How to install.

Ceiling medallions

Pediments and keystones

Balusters and handrail

Eave corbels, blocks, and brackets

Louver vents on a gable

Gingerbread gable trim

Deco Flex moulding

Crown moulding and cornice

Decorative columns

Iron Flex moulding

Finishing and paint

Why urethane

Five-year warranty

Physical properties

Customer care